Privacy Policy for MECHS
MECHS INTERACTIVE (PTY) LTD ("we", "our", or "us") operates the MECHS application ("Game"). This Privacy Policy explains how we collect, capture, use, store, share, and protect your information when you use MECHS.
By using MECHS, you agree to this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
a. Information provided via Epic Games Account Services
When you log in using Epic Games Account Services (Epic Online Services), we receive information from Epic Games that you have authorized Epic to share, including:
- Epic Games display name
- Epic Games account ID (unique identifier)
- Basic profile information
- Authentication token required to log you into the Game
We do NOT receive or store your Epic Games password.
This information is provided directly by Epic Games through secure authentication systems.
b. Gameplay Data
We collect gameplay information generated while you use MECHS, including:
- Scores
- Reaction times
- Performance statistics
- Leaderboard entries
- Game progress
- Game settings and preferences
This data is generated automatically by your interaction with the Game.
c. Technical and Device Information
We automatically collect limited technical data when you use the Game, such as:
- Device type
- Operating system
- Game version
- Error logs and crash reports
- General diagnostic information
This information is collected automatically by the Game software.
2. How We Capture Information
Information is captured through the following methods:
- Directly from Epic Games when you authenticate using Epic Online Services
- Automatically by the Game when you play
- Automatically by the Game when technical events occur (such as crashes or errors)
- Automatically when gameplay events occur (such as completing a training session)
We do not use hidden tracking, spyware, or invasive background data collection.
3. How We Use Your Information
We use collected information only for legitimate purposes, including:
- Providing and operating the Game
- Authenticating users through Epic Online Services
- Displaying leaderboards
- Saving your progress and performance
- Improving gameplay experience
- Fixing bugs and improving stability
- Maintaining security and preventing abuse
- Ensuring proper operation of game features
We do not use your information for advertising or marketing.
We do not sell your personal information.
4. How We Share Your Information
We only share information when necessary to provide Game functionality.
Information may be shared with:
Epic Games, Inc.
- For authentication
- For Epic Online Services functionality
- For leaderboard and account systems
We do NOT sell, rent, or trade your personal information to third parties.
We do NOT share your personal information for advertising purposes.
Leaderboard information (such as display name and score) may be visible to other players.
5. Data Storage and Retention
We retain data only as long as necessary to operate the Game and provide its features.
Retention periods:
- Epic Account ID and display name: retained while your account is used with MECHS
- Gameplay statistics and leaderboard data: retained while needed for leaderboard functionality
- Technical logs and crash reports: retained for debugging and stability purposes
You may request deletion of your data at any time by contacting us.
Upon verified request, we will delete your data within a reasonable timeframe, unless retention is required for technical or legal reasons.
6. Data Security
We implement reasonable administrative and technical safeguards designed to protect your data.
However, no electronic system is completely secure, and we cannot guarantee absolute security.
7. Children's Privacy
MECHS is designed for general audiences.
We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we will delete it.
Parents or guardians may contact us to request deletion.
8. Third-Party Services
MECHS uses Epic Online Services provided by Epic Games, Inc.
Epic Games may collect and process data according to their Privacy Policy: https://www.epicgames.com/site/privacy
We are not responsible for Epic Games’ data practices.
9. Your Rights
You have the right to:
- Request access to your data
- Request correction of your data
- Request deletion of your data
- Ask how your data is used
To make a request, contact us at the email below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When updated, we will change the "Last updated" date at the top of this page.
Continued use of MECHS after changes means you accept the updated policy.
11. Contact Information
MECHS INTERACTIVE (PTY) LTD
Email: mechsinteractive@gmail.com
Website: https://mechsinteractive.com
This Privacy Policy applies to MECHS and all related services operated by MECHS INTERACTIVE (PTY) LTD.